This morning felt like the good old days. When you go outside to start your car and it screeches like a banshee because it is soooooo cold and when you're finally ready to go to work and you step outside all the moisture in your body,like boogers, automatically freezes and you can't catch your breath. I haven't felt like that since I moved from Alaska. Aw... those were the days. As you can probably already guess it was cold today. It started out at -16 and gradually got warmer as the day went on but not by much. So glad I was inside most of the day.

Speaking of which, it was a fun day at work. It never ceases to amaze me that people think the world revolves around them and that they can get anything they want because that is what they want. This lady called today and said that she was here last year and that she wanted a same room as last year and could she book it. That's great when people know what the want but just because they want it doesn't make it so. I told her I didn't have that available but I have several other options for her. While trying to explain those options she kept interrupting me and asking for the room that wasn't available and telling me that she had to be on the first floor etc. Then she had the gall to ask me if I could move other reservations just so she could get the exact room she wanted. HELL NO!! Evan if I wanted to move other people around my hands are tied when it comes to certain reservations like bus groups. I finally got done explaining and giving her rates and she said she needed to think it over because that was not what she had wanted when she called. Boohoo. She finally called back and booked what I had available. This is just one of the first of many calls from people who don't listen/don't want to listen to what we tell them.

Sorry if this blog wasn't very coherent. Ranting tends to do that to me.